Care company transfers contract after two years

Ocean House Picture by Google
Ocean House Picture by Google

One of the biggest care providers in East Sussex has transferred a contract to a rival organisation to focus on its ‘core business’ – just two years after taking it on.

Family Mosaic, based in London Road, St Leonards, provides care to people in their own homes in Hastings and Rother. It is transferring its clients and ‘the majority’ of staff to A1 Quality Homecare and Care at Home services.

The organisation, which also runs care homes Marlborough House in St Leonards and Sidley Road in Bexhill, won the contract in April 2014.

A message posted on Family Mosaic’s website said: “Challenges arising from government policy and the financial constraints of local authorities have had a significant impact on the work of all organisations providing care and support services.”

The organisation said it will now be focused on its ‘core business’ of supported housing and community services.

A spokeswoman for Family Mosaic said the decision follows a ‘review of services’ where it was decided provision of homecare is ‘not consistent with their core range of services’.

It will no longer bid for new contracts for domiciliary home care and will end the current contract on April 11.

The company added: “Family Mosaic and East Sussex County Council (ESCC) are working together to ensure there is a seamless transition to the new providers, A1 Quality Homecare and Care at Home Services, which prioritises the interests of clients and the continuity of their care.

“They will also work to safeguard, as far as is possible, the jobs of staff who work in the service.”

Family Mosaic said the ‘vast majority’ of staff will be transferring to the new provider but ‘a very small number of office based staff will not automatically transfer’.

A spokesman for ESCC said: “We are working closely with Family Mosaic, A1 Homecare and our clients to minimise disruption and ensure those who rely on services continue to receive high quality care.”

The service, which looked after more than 150 people, was rated ‘requires improvement’ by the Care Quality Commission (CQC) following an inspection in July 2015. It launched a recruitment campaign in June 2014, hoping to recruit up to 600 staff.