Fraudsters taking advantage of global WannaCry attack

Action Fraud has received the first reports of Tech-Support scammers claiming to be from Microsoft who are taking advantage of the global WannaCry ransomware attack.
Fraud warningFraud warning
Fraud warning

One victim fell for the scam after calling a ‘help’ number advertised on a pop up window.

The window which wouldn’t close said the victim had been affected by WannaCry Ransomware.

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The victim granted the fraudsters remote access to their PC after being convinced there wasn’t sufficient anti-virus protection.

The fraudsters then installed Windows Malicious Software Removal Tool, which is actually free and took £320 as payment.

It is important to remember that Microsoft’s error and warning messages on your PC will never include a phone number.

Additionally Microsoft will never pro-actively ask for you to provide unsolicited PC or technical support.

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Any communication they have with you must be initiated by you.

How to protect yourself

Don’t call numbers from pop-up messages.

Never allow remote access to your computer.

Always be wary of unsolicited calls. If you’re unsure of a caller’s identity, hang up.

Never divulge passwords or pin numbers.

Microsoft or someone on their behalf will never call you.

If you believe you have already been a victim

Get your computer checked for any additional programmes or software that may have been installed.

Contact your bank to stop any further payments being taken.