New bin scheme is a success despite teething troubles

The switch to a new waste and recycling service in Rother has been hailed an overall success by the district council - although it admitted there had been some ‘teething troubles’.

Two weeks ago households across the district switched to the new system, which will enable residents to recycle more.

Cllr Tony Ganly, Rother District Council cabinet member for waste and recycling, said: “Switching over to the new system has been a huge undertaking but extensive preparation and careful planning by the council and our contractor ensured disruption was kept to a minimum.

“While there were some teething troubles as crews got used to the new collection rounds, staff worked hard throughout the week and part of the weekend to make a success of the new scheme and as of Monday (7) there were just 100 outstanding bin collections out of 44,000 bins across the district.

“Our contractor Kier has put additional vehicles and crews in to support the changes and to deal with outstanding collections .

“We’d like to say sorry to anyone who did experience disruption and we’d ask people to bear with us as we continue to implement what will be an improved service for everyone.”

To smooth the transition to the new service and to avoid long gaps between rubbish collections some residents will receive more than one rubbish collection in a row.

Residents should have plenty of space for recycled waste in their green bins and black box, which have more than three times the capacity of the old recycling boxes alone.

Green wheeled bins are now used for recycling, including cardboard, and garden waste is collected in the new brown bins.

People can check their collection dates online at